Delight Customers with Outstanding Voice Assistance
With SunDevs AI Voice Assistants, provide seamless and personalized phone conversations that elevate customer experience.
AI Voice Agents vs Traditional IVR
Discover the advantages of using human-like AI Voice Assistants over outdated and complicated IVR/phone trees.
Traditional IVR / Phone Tree
Long Wait Times: Customers often face long wait times and complicated menu navigation.
Limited Availability: Traditional IVRs are limited to business hours, leaving customers without support during off-hours.
Poor Customer Experience: VRs offer generic and impersonal service, leading to high frustration and abandonment rates.
Inefficient Issue Resolution: Complex issues are often not resolved quickly or effectively.
Inability to Upsell/Cross-sell: Traditional IVRs lack the capability to suggest additional products or services.
Human-like AI Voice Assistants
Instant Responses: AI Voice Assistants provide instant responses, simplifying interactions and reducing wait times.
24/7 Service: AI Voice Assistants are available 24/7, providing continuous support and service at any time.
Personalized Interactions: AI Voice Assistants deliver tailored responses and personalized recommendations, enhancing customer satisfaction.
Efficient Problem-Solving: AI Voice Assistants utilize advanced problem-solving capabilities with contextual understanding, improving issue resolution efficiency.
Intelligent Sales Assistance: AI Voice Assistants intelligently suggest upselling and cross-selling opportunities, driving additional revenue.
Trusted by Leading Brands
Discover the key benefits of integrating AI chat assistants into your customer support and sales processes.
Transform Customer Interactions with Personalization
Leverage AI to provide personalized and engaging conversations, improving customer satisfaction and loyalty.
Natural Language Processing (NLP): Understand and respond to customer queries in a natural, human-like manner.
Personalized Responses: Tailor interactions based on customer data and previous interactions.
Emotion Detection: Recognize customer emotions and adjust responses accordingly.
Always-On Support
Provide round-the-clock assistance, ensuring customers receive support anytime they need it.
24/7 Availability: Offer support at any time, even outside business hours.
Scalability: Handle high volumes of interactions without impacting performance.
Automated Alerts: Send automated alerts and notifications to keep customers informed.
Boost Operational Efficiency
Automate routine tasks and streamline processes to improve overall efficiency and productivity.
Automated Call Routing: Efficiently route calls to the right department or agent
Self-Service Options: Monitor performance and gather insights with real-time analytics and reporting.
Real-Time Analytics: Monitor performance and gather insights with real-time analytics and reporting.
Reduce Operational Costs
Save on labor costs by automating customer interactions and reducing the need for human agents.
Automated Customer Support: Handle a large volume of customer inquiries without human
Resource Optimization: Optimize resource allocation and reduce overhead costs.
Reduced Wait Times:"Minimize customer wait times, improving satisfaction and reducing call abandonment rates.
Live context
Connect AI voice assistants with your CRM, POS, and other systems for a unified customer support experience.
CRM Integration: Sync customer data with your CRM for personalized interactions.
POS Integration: Connect with your POS system to manage orders and transactions.
API Access: Utilize APIs for seamless integration with third-party applications.
Ticket Deflection Rate
First Contact Resolution Rate
Reduction in Average Resolution Time
AI Chat Assistants in Action
Explore real-world applications of AI chat assistants across different industries.
Enhancing the Moviegoing Experience
AI chat assistants helps to increase the sales of tickets, concessions and boost customer satisfaction in cinemas.
Ticketing and Reservation
Automate ticket booking, concessions sales and reservations, providing instant confirmations and updates to customers
Loyalty Program Management
AEnhance customer engagement with personalized loyalty program interactions and updates
Ticketing and Reservation
Automate ticket booking, concessions sales and reservations, providing instant confirmations and updates to customers
Revolutionizing Telco Customer Service
Learn how AI chat assistants enhance support and service delivery in telecommunications.
Account Management
Assist customers with account updates, billing inquiries, and service changes.
Technical Support
Provide troubleshooting assistance for common technical issues and escalate complex cases to human agents.
Service Upgrades
Offer personalized recommendations for service upgrades and new plans.
Boosting Online Shopping Experience
Explore how AI chat assistants drive sales and customer satisfaction in e-commerce.
Sales Assistance
Guide customers through the shopping process, providing product recommendations and answering queries.
Order Tracking
Provide real-time updates on order status, shipping, and delivery.
Customer Support
Resolve common queries about products, returns, and refunds instantly.
Transforming Restaurant Experiences
See how AI chat assistants improve efficiency and customer satisfaction in restaurants.
Order Management
Streamline order taking and processing, ensuring accuracy and timely delivery.
Reservation Handling
Automate table reservations and provide real-time updates to customers.
Customer Feedback
Collect and analyze customer feedback to improve service and menu offerings.
Ready to Transform Your Customer Engagement?
Experience the benefits of AI chat assistants with SunDevs. Maximize efficiency, enhance satisfaction, and drive business growth.
SunDevs Conversational
AI Success Path
Contact our support team for further assistance.
01 Gather Information and Requirement
Collect relevant information and define requirements, including a list of FAQs and desired system integrations like CRM or POS
02 Defining Assistant Characteristics
Work with the client to define the assistant´s name, personality, use of emojis, and level of formality
03 Design Conversation Flows
Collaborate with the client to design conversation flows, identifying when to query information or use system
04 Setup Chat Platform and LLMs Accounts
Assist clients in setting up their Chat Platforms and LLMs Account
05 Design Prompt
Create prompts based on defined parameters and personality
06 Set Integration with System
Develop integrations with external system to support the interaction flows
07 Testing
Conduct internal test, clients perform UAT, providing feedback for improvements within the established flows
08 Go Live
Launch the AI Chat Assistant for live customer interactions on messaging channels selected
Works with everything you already use
Don't see your integration? We'll build it for you.
FAQs
If you have a question that isn't addressed, reach out at hello@sundevs.com
On average, the AI Assistance development can take 4 to 8 weeks. The duration varies depending on the use cases to implement, the volume and complexity of the client's data and any customizations made to the workflows.
We charges itself charges $0.09 per minute for calls. Prorated to the second. The stack such as Transcriber, model, voice, and telephony costs charged at-cost. Also we charges an initial setup-fee and maintenance fee.
Sure you can, you can make it speaks several languages including Spanish, Português, German, French, Italian, etc
You can dispatch or receive hundreds of phone calls at once. To scale further we can provision dedicated infrastructure as you require.
Yes, you can fine-tune a custom language model with you enterprise data, using prior conversation and contextual data from other systems in your organization as CRM, POS, etc.
You can bring your own API keys for providers, we make requests on your behalf.