Engage Customers Instantly with AI Chat Assistants

Enhance customer satisfaction and boost agent productivity with AI-powered chat assistants. Deliver personalized, 24/7 support and accelerate sales and loyalty programs across cinemas, restaurants, telecoms, and e-commerce.

Woman wearing a headset and working on a laptop, surrounded by floating icons of popular messaging apps such as Messenger, LINE, WhatsApp, and Telegram.

Elevate Your Business with AI Chat Assistants

Discover the key benefits of integrating AI chat assistants into your customer support and sales processes.

Online Support

Always On Support

Provide uninterrupted support to your customers anytime, anywhere. Ensure their queries are addressed promptly, even outside of business hours.

Consultation

Boost Agent Efficiency

AI Chat Assistants connect with your CRM or POS systems, pulling relevant context to provide accurate and efficient responses. This reduces manual tasks, allowing agents to focus on high-value interactions.

Decline

Reduce Operational Costs

Automate routine inquiries and reduce operational costs. Conversational AI can handle a significant portion of customer interactions, minimizing the need for extensive human resources.

Message Bot

Deliver Tailored Support

Provide personalized responses based on customer data. AI Chat Assistants learn from past interactions to offer consistent and tailored support, improving customer loyalty.

Time

Scale Effortlessly

Easily scale your customer support operations without proportional increases in cost or complexity. Handle peak times and high query volumes seamlessly.

Increase

Leverage Customer Insights

Gain valuable insights from customer interactions. Use data analytics to understand common issues and improve your products and services accordingly.

+53%

Ticket Deflection Rate

77%

First Contact Resolution Rate

35%

Reduction in Average Resolution Time

Enhancing the Moviegoing Experience

AI chat assistants helps to increase the sales of tickets, concessions and boost customer satisfaction in cinemas.

Ticketing and Reservation
Automate ticket booking, concessions sales and reservations, providing instant confirmations and updates to customers

Loyalty Program Management
AEnhance customer engagement with personalized loyalty program interactions and updates

Customer Support
Resolve common queries about movie schedules, ticket availability, and promotions instantly

Chat interface with a user asking an AI assistant about the status of their last order, and the AI responding with delivery details.

Revolutionizing Telco Customer Service

Learn how AI chat assistants enhance support and service delivery in telecommunications.

Account Management
Assist customers with account updates, billing inquiries, and service changes.

Technical Support
Provide troubleshooting assistance for common technical issues and escalate complex cases to human agents.

Service Upgrades
Offer personalized recommendations for service upgrades and new plans.

Chat interface where a user reports slow internet, and the AI assistant offers to restart the service to resolve the issue

Boosting Online Shopping Experience

Explore how AI chat assistants drive sales and customer satisfaction in e-commerce.

Sales Assistance
Guide customers through the shopping process, providing product recommendations and answering queries.

Order Tracking
Provide real-time updates on order status, shipping, and delivery.

Customer Support
Resolve common queries about products, returns, and refunds instantly.

Chat interface with a user requesting to return an item, and the AI assistant asking for order details to process the return.

Transforming Restaurant Experiences

See how AI chat assistants improve efficiency and customer satisfaction in restaurants.

Order Management
Streamline order taking and processing, ensuring accuracy and timely delivery.

Reservation Handling
Automate table reservations and provide real-time updates to customers.

Customer Feedback
Collect and analyze customer feedback to improve service and menu offerings.

Chat interface where a user asks an AI assistant about the status of their claim, and the AI provides an update and asks for additional information

Ready to Transform Your Customer Engagement?

Experience the benefits of AI chat assistants with SunDevs. Maximize efficiency, enhance satisfaction, and drive business growth.

SunDevs Conversational
AI Success Path

Contact our support team for further assistance.

01 Gather Information and Requirement

Collect relevant information and define requirements, including a list of FAQs and desired system integrations like CRM or POS

02 Defining Assistant Characteristics

Work with the client to define the assistant´s name, personality, use of emojis, and level of formality

03 Design Conversation Flows

Collaborate with the client to design conversation flows, identifying when to query information or use system

04 Setup Chat Platform and LLMs Accounts

Assist clients in setting up their Chat Platforms and LLMs Account

05 Design Prompt

Create prompts based on defined parameters and personality

06 Set Integration with System

Develop integrations with external system to support the interaction flows

07 Testing

Conduct internal test, clients perform UAT, providing feedback for improvements within the established flows

08 Go Live

Launch the AI Chat Assistant for live customer interactions on messaging channels selected

Works with everything you already use

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